Join the Team

At Argus, our most valuable investment is our people

We offer an attractive salary and benefits package along with opportunities for growth and development through our comprehensive educational program. And we do not stop there. We also support our employees in their interests outside of the office, because we care about their families and their quality of life.

Asset Publisher

Claims Handler

We’re Hiring!
Claims Handler

Role Summary:

To manage effectively a caseload of claims ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

You will:

  • Deliver a customer centric claims proposition that will enhance the Argus Insurance brand/reputation.
  • Refer claims, which fall outside of personal authority levels to appropriate referral point.
  • Maintain and develop personal knowledge and skills through continued professional development as well as ongoing at desk training, ensuring that this is recorded in line with Training and Competency requirements.
  • Provide excellent customer service.

Requirements:

  • Fluency in Maltese and English is essential.
  • Office based working conditions
  • Proficient in Microsoft Office applications and general computer use.
  • Previous administrative or office experience is preferred; experience in the insurance industry will be considered an asset.
  • Strong communication skills, excellent attention to detail, and the ability to work independently.
  • Must have strong organizational skills.

Key Success Factors:

  • Carry out robust diary management of an assigned caseload and improve closing ratios to above 100%.
  • Adhere to the Argus Insurance Complaint Management process.
  • Individual performance objectives will be set on an annual basis.

As an equal opportunities employer, Argus is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Argus aspires to have a diverse and inclusive workplace and strongly encourages suitably qualified applicants from a wide range of backgrounds to apply and join the Argus family.